Returns & Exchanges

At Waydoo USA Official, we stand by the quality of our hydrofoils and water sports gear with a 30-day satisfaction guarantee for unused items in their original packaging. We are committed to ensuring every rider has the best experience on the water through a transparent and efficient return process.

Return Process

• 1.
  Initiate a Request

  Contact our customer support team via email with your order number and a brief explanation for the return to receive an RMA (Return Merchandise Authorization) number.

• 2.
  Prepare the Shipment

  Securely pack your Waydoo equipment in its original factory box, ensuring all components, manuals, and protective foam inserts are included to prevent damage during transit.

• 3.
  Ship to Service Center

  Affix the provided return label or ship the package using a trackable carrier to our California-based inspection facility, ensuring the RMA number is clearly marked on the exterior.

• 4.
  Inspection and Refund

  Once our technicians verify the condition of the hardware, we will process your refund to the original payment method within 5-7 business days, minus any applicable restocking fees.